Terms of Service

Effective date: October 7, 2026

These Terms of Service ("Terms") govern your use of the MigraInfo mobile application (the "App"), provided by Sonoran Apps LLC ("Sonoran Apps," "we," "us," "our"). By downloading, accessing, or using the App, you agree to these Terms. If you don't agree, please don't use the App. If you receive text messages through MigraInfo Pro from an organization that follows your case, the section Text Message Alerts applies to you even if you never install the App.

The App Is Not Legal Advice

MigraInfo is an information tool, not a law firm or a substitute for a licensed immigration attorney. Case status information, immigration-court records, judge and court statistics, USCIS processing-time estimates, Visa Bulletin data, and Premium "Case Insights" explanations are provided for general informational purposes only, do not constitute legal advice, and do not create an attorney-client relationship. Always consult a licensed attorney or accredited representative about your specific case.

Not Affiliated with the Government

MigraInfo is an independent app and is not affiliated with, endorsed by, or sponsored by U.S. Citizenship and Immigration Services (USCIS), the Executive Office for Immigration Review (EOIR), the U.S. Department of Justice, or any other government agency. Case data displayed in the App is retrieved from those agencies' own public systems or public data they release: immigration-court records and judge and court statistics come from EOIR's monthly Freedom of Information Act releases (through a public copy of that data) and run about a month behind the court's live records, and USCIS processing-time estimates are USCIS's published figures (through ImmigrationTimes.org). We don't control their accuracy, completeness, or timing. Always confirm anything important directly with the relevant agency or your attorney.

Accounts

You must provide accurate information when creating an account and are responsible for keeping your login credentials secure. You're responsible for all activity under your account.

Acceptable Use

You agree not to:

• Use the App for any unlawful purpose;
• Attempt to access another user's case data or account;
• Reverse-engineer, scrape, or interfere with the App or its backend systems;
• Use automated means to submit case lookups at a volume that could disrupt USCIS's, EOIR's, or our own systems.

Subscriptions and Purchases

MigraInfo offers optional Premium and Premium+ subscriptions, billed monthly or yearly. You can subscribe in the app through Apple's App Store or Google Play, or on the web, where Stripe sells the subscription to you as the merchant of record (the seller of record) and handles billing, sales tax and payment support. Subscriptions are managed through RevenueCat.

• Subscriptions renew automatically at the end of each period unless canceled at least 24 hours before it ends.
• Annual plans may start with a free trial. If you cancel before the trial ends, you won't be charged.
• You can cancel anytime, and you keep your paid features until the end of the period you've already paid for.
• We don't give refunds or credits for partially used periods, except for billing errors or where the law requires it. For web purchases, Stripe may also issue a refund where consumer law requires it or to resolve a payment dispute.
• App Store and Google Play subscriptions: manage or cancel them in your Apple ID or Google Play account settings. Those stores handle billing and refund requests for purchases made through them.
• Web subscriptions: manage or cancel them in the app under Settings → Manage Subscription, or from the link in Stripe's receipt email. For billing questions, contact Stripe from that receipt, or email us at billing@migrainfo.com.
• Prices and included features may change; we'll give reasonable notice of material changes to paid features.

Text Message Alerts (MigraInfo Pro)

Immigration law firms, nonprofit clinics and consulates use MigraInfo Pro, our web platform, to follow their clients' USCIS and immigration court cases. If you are a client of such an organization and you agreed to receive text alerts, Sonoran Apps LLC sends those messages on the organization's behalf. The following terms apply to that messaging program, whether or not you ever use the App.

• What you receive. Transactional alerts about your case: status updates, new or changed hearing dates, and reminders. We never send marketing or promotional texts. The organization you work with chooses which cases to follow and which clients to message.
• Enrollment. You enroll by entering your own mobile number and ticking the consent box on the organization's sign-up page, by agreeing on its intake form or in person, or, after opting out, by texting START to the same number. Agreeing to receive texts is not a condition of any service from the organization or from us.
• Frequency and cost. Message frequency varies with case activity, usually 1 to 4 messages a month. Message and data rates may apply. Check with your mobile carrier for details about your plan.
• Opting out. Reply STOP to any message to cancel (CANCEL, END, QUIT, UNSUBSCRIBE and STOPALL also work). You may receive one final message confirming that you have opted out, after which no further texts are sent to your number.
• Help. Reply HELP to any message, or email support@migrainfo.com.
• Carriers. Messages are delivered through Twilio to mobile numbers on supported carriers. Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device, and we don't guarantee that any message will arrive on time or at all; the organization remains responsible for keeping you informed about your case by other means.
• Your information. How we handle your number, your consent record and the message log is described in the Text Message Alerts section of our Privacy Policy. Your mobile information is never shared with or sold to third parties or affiliates for marketing or promotional purposes.

Disclaimers

The App is provided "as is" and "as available." We don't guarantee that case status data will always be accurate, complete, or up to date — it depends on third-party government systems outside our control. AI-generated Case Insights are produced automatically and may contain errors; treat them as a starting point for understanding your case, not a determination of any kind. Judge and court statistics describe past cases as a group and don't predict the outcome of any one case, and processing-time estimates are USCIS's own figures for typical cases, not a promise of when yours will be decided.

Limitation of Liability

To the fullest extent permitted by law, Sonoran Apps LLC will not be liable for any indirect, incidental, or consequential damages arising from your use of the App, including any decision made in reliance on case status information or Case Insights. Our total liability for any claim relating to the App is limited to the amount you paid us (if any) in the 12 months before the claim.

Termination

We may suspend or terminate your access to the App if you violate these Terms. You can stop using the App and delete your account at any time.

Changes to These Terms

We may update these Terms from time to time; continuing to use the App after a change means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

Contact Us

Sonoran Apps LLC
Email: support@migrainfo.com